Air Ticketing Expert
(with Amadeus, Galileo and Sabre GDS)

About the Course

“When everything seems to be against you, remember that an airplane takes off against the wind, not with it.”

– Henry Ford

Air transport is at the heart of global economic growth. It creates employment, facilitates trade, enables tourism, and supports sustainable development all around the world. From Albania to Zambia, aviation brings people together like no other means of transport. Aviation’s connectivity allows us to visit friends and family, experience the world’s cultures, and provide access to better healthcare and education.

Both domestic and international airlines require trained professionals for different kinds of jobs including ground staff, flight attendants, marketing, back offices, fare desks, ticketing counters, and many more departments. Air Fares and Ticketing is a specialized area in the Airline Industry. There are many opportunities in Airline Industry and Air Ticketing and the GDS course offers you stable career opportunities. Fares and ticketing knowledge help you to serve your customers with the best fare quotes and accurate information. Flight search and pricing skills will enable you to gain a competitive edge in your career.

Make your Career in this exciting Airlines Industry.

> Eligibility: 10+2    
> Duration: 4 Months
> Enrolment Validity: 6 Months

What You Will Learn

> Airline Industry components and players
> In-depth knowledge of Airlines in India and the World
> Promote and successfully sell Air Travel
> Airline Operations and Services
> Air Ticket booking on Websites, Portals, and Softwares
> B2B, B2C Air Ticketing
> Amadeus GDS
> Galileo GDS

> International Travel Geography and IATA Codes
> International Fares and Rules
> Add-Ons, Ancillary Services
> Baggage Rules
> ETKT, EMD, and BSP
> Ticket Changes, Reissue
> Cancellation, Refunds
> Advise and provide service to guests looking forward to Air Travel in India and abroad

Training Programs Offered

Course 1: Air Ticketing Consultant (with Amadeus Certificate and Galileo GDS)
Course 2: Expert Air Ticketing Consultant (with Amadeus Certificate, Galileo & Sabre GDS)

Course Content

Air Ticketing Concepts

Module 01 Introduction to Airline Industry
Module 02 Airline Operations & Services
Module 03 IATA Travel Geography
Module 04 International Travel Formalities
Module 05 Domestic Air Ticketing
Module 06 Online (Portal) Air Ticketing
Module 07 International Fares & Ticketing
Module 08 Amadeus GDS
Module 09 Galileo GDS
Module 10 Sabre GDS


Global Distribution System Amadeus / Galileo/ Sabre

Lesson 1 Signing On/Off, Encoding and Decoding
Lesson 2 Displaying a PNR, Similar Name Lists, PNR subfields
Lesson 3 Timetables, Availability, Schedules and Access Types
Lesson 4 Return Availability, Flight Details, Advanced Availability, Alliances
Lesson 5 Building a PNR
Lesson 6 Optional PNR Elements
Lesson 7 OSI and SSR Messages
Lesson 8 Cancelling and Changing PNR Elements
Lesson 9 Seat Assignments, Seat Maps, Changing and Canceling Seats
Lesson 10 Fare Displays, Fare Quote, Fare Basis Codes
Lesson 11 Best Rates, Fare Rules
Lesson 12 Itinerary Pricing
Lesson 13 Issuing Tickets
Lesson 14 Ancillary Services and EMDs
Lesson 15 Queues, Queue Tasks
Lesson 16 Calculator and Currency Conversion, MCT
Lesson 17 Help and Reference Systems

Personality Development, Soft Skills

> Grooming
> Corporate Etiquettes
> Communication Skills
> Customer Care
> Sales Techniques
> Resume Making
> Mock Interviews


Core Skills & Activities

> Airline Operations
> Airline Services
> Flight Booking and Ticketing
> OTA’s, Airline Portals
> GDS Booking Ticketing (Amadeus, Galileo)
> Revalidation, Re-booking, and Refunds
> Word, Excel, PowerPoint, and Emails
> Google Workspace Gsuite
> Presentations and Reports
> Role Plays and Group Discussions
> Practice Quizzes and Coursework


Co-Curricular Field Activities

> Treks around Pune
> One Day Trips, Excursions around Pune
> International Study Tours outside India
> Domestic Study Tours in India
> Events, Exhibitions, Trade Fairs
> Industry Visits to Airport, Hotels, JNPT, ICD, etc (subject to permissions)


Exam Information

> Internal Assessment: 100 Points
> External Assessment: 100 Points
> Online MCQ Examination: 100 Points
> Co-Curricular Field Activities: 100 Points

Grades based on CGPA

O (Outstanding): 10; A+ (Excellent): 9 and above; A (Very Good): 8 and above; B+ (Good): 7and above; B (Above Average): 6 and above; C (Average): 5 and above; D (Pass): 4 and above; F (Fail)

Note: The External Assessment will be done by Industry Experts

Certificate Awarded

By successfully completing the course and examination you will receive an industry-recognized certificate in “Air Ticketing Consultant” course.

> Airline Executive
> Air Ticketing
> Airline Fare Desk
> Airline Back Office
> Airline Revenue Proration
> Airline Fare Filing
> Airline Customer Service

> Airline GDS Desk
> Airline Cancellation Refunds
> Corporate Travel Companies
> Business Houses
> Sales and Marketing
> Work with major Airlines and MNC Companies in India and Abroad